Award submissions will be accepted from any employee from dealerships that use video technology powered by CitNOW in Europe. Entries must have been filmed between 1^st January 2023 and 31^st December 2023.

Yes, you can also enter a video for the awards directly via your CitNOW dashboard. To nominate a video, log into your dashboard and select Video Library in the left sidebar to view your account’s video feed. Hover over Details on the video you’d like to nominate, select Full Details, then select the Nominate for Video Award button. Your details and video link should pre-populate in the entry form.

You may cancel your entry by sending an email to awards@citnow.com.

You will see a confirmation acknowledging receipt of your entry after you click submit. If the confirmation page does not appear or you have any issues submitting your entry, please email awards@citnow.com.

The Digital Spotlight Awards is open to entries across Europe. Please note that entries made by dealerships or bodyshops located outside of the UK must only submit their entries using the ‘Best international’ categories.

You can enter as many videos as you like throughout the year.

The winners will be announced in 2024.

Yes – for all entries, CitNOW must have been used during the customer experience.

In the UK, each month’s Award entries will be shortlisted and a Video of the Month will be chosen for both Workshop and Sales, which will be announced in our monthly newsletter. Our winning Video of the Month videos will be judged and an overall Workshop and Sales Award winner chosen for the Digital Spotlight Awards annually. In Europe, videos will be judged annually and an Award winner will be chosen for the year by country. The judges will be looking for engaging and informative videos, personalised to the workshop or showroom customer.